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Faulty or Damaged ProductsUpdated 12 days ago

If you happen to receive a defective or damaged item, please don’t hesitate to contact our customer service team within 30 days of receiving your order. We kindly ask that you include supporting evidence, such as photos or videos, to help us assess the issue. We’d be more than happy to send you a replacement once the claim is validated.

No need to return the product. 

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